The UK government yesterday issued the following commercial insurance guidance to businesses:

"Most commercial insurance policies are unlikely to cover pandemics or unspecified notifiable diseases, such as COVID-19.
However, those businesses which have an insurance policy that covers government ordered closure and pandemics or government ordered closure and unspecified notifiable

diseases, should be able to make a claim – subject to the terms and conditions of their policy.
Insurance policies differ significantly, so businesses are encouraged to check the terms and conditions of their specific policy.

Insurers’ policies that cover notifiable diseases will typically only cover a specific subset of notifiable diseases (i.e. Cholera or Anthrax) that the insurer will reference in the policy documentation. These policies will exclude any notifiable disease not on the insurers list, as well as future/unknown diseases (e.g. COVID-19).

Some businesses will have purchased add-ons for their insurance that cover for ‘unspecified notifiable diseases’. These policies effectively cover any disease listed as a notifiable disease, enabling the business to claim for losses for all notifiable diseases as well as from diseases that are unknown at the point the policy is written."

There is a lot of information to decipher to fully understand the extent of your insurance protection.
Chris Jackson and the team at Tysers are happy to provide guidance to any Hertfordshire Chamber member on this matter, at no cost.

You may welcome a second opinion especially if you have been advised that no cover is in place.

Should you wish to receive further guidance email your policy schedule and full policy wording to and he will aim to respond immediately and within 24 hours at the latest. The full government guidance can be viewed here