As the world changes during the coronavirus pandemic, your health and wellbeing remain our highest priority. If you need medical help or advice, the NHS is still here for you.
We are aware that many people who need medical support may not be seeking treatment.
There are many reasons why this is happening. Some people fear they will contract the virus and unwittingly bring it into the family home, while others are concerned about placing an unnecessary burden on an already overstretched NHS. But you shouldn’t stop seeking medical help when you need it.
The NHS has put measures in place to help people to use its services as safely as possible, so please attend any scheduled appointments unless you have been told not to. And if you need GP support, make an appointment by phone, online or via the NHS app if your practice is linked into this. Many GP practices are running telephone, video call and online assessments, but if your GP or practice nurse thinks you need to be seen in person, robust new systems are in place, designed to keep you safe and NHS staff safe.
For urgent medical help, use the NHS 111 online service or call 111. Trained advisers can put you in touch with a GP, nurse or dentist if necessary, and there’s now a new short-cut menu which lets you jump straight to mental health help if you’re feeling depressed, anxious, or have another urgent mental health need. If an NHS 111 adviser tells you to go to hospital, it is important that you go without delay. If you have a serious or life-threatening emergency, call 999.
If you need support, the NHS is available to help. You just have to ask.