The Marlowes shopping centre has joined a nationwide campaign focusing on changing the customer experience for disabled people and ensuring accessibility for all.
On Tuesday 12th November 2019, The Marlowes will officially take part in Purple Tuesday, with a pledge to train all guest-facing teams in Autism Awareness. Once trained, staff members will receive a recognisable Autism Aware pin badge to wear.Official Sunflower Lanyards for customers with hidden disabilities will also be available to collect at guest services to indicate that help may be required.
Being at the heart of the local community, The Marlowes is committed to ensuring all guests enjoy their shopping experience and offers a wide range of services for people with disabilities, including; disabled parking, changing places toilets and a shopmobility level where automatic wheelchairs, manual wheelchairs and powered scooters can be hired out. Stores such as The Entertainer in the centre court also run a quiet hour where music and loud demo products are switched off for the first hour of opening every Saturday.
Cassie Peasnell, The Marlowes Marketing Manager, commented: “Purple Tuesday is a fantastic initiative and we are delighted to be involved.
“We are committed to ensuring that our shopping centre is accessible for all, and this has been further highlighted with our latest pledge to provide our guest facing teams with Autism Awareness training and Sunflower lanyards available for those with hidden disabilities.
“I am looking forward to seeing the UK’s retail community come together to mark this inaugural event and we will certainly be supporting it in years to come too.”
To find out more about accessibility in the centre visit www.themarlowes.co.uk/visiting/facilities-accessibility/
To find out more information about Purple Tuesday, visit: https://purpletuesday.org.uk/