Commenting on the Secretary of State for Business, Enterprise and Regulatory Reform's announcement today, that there will be a review into the impact of competition on Royal Mail and its service, Natalie Evans, Head of Policy at the British Chambers of Commerce, said:"The business community deserves and depends upon an efficient and cost effective postal service. Frustratingly, the recent strike action at Royal Mail had a significant impact on businesses across the country, costing small and medium sized businesses an estimated £2.5 million in delayed post every day there was disruption. Business needs competition in the postal service to ensure that its mail gets delivered. If Royal Mail cannot ensure final mile delivery, then choice must be allowed to flourish within the industry."