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BCC Digital Survey 2017: Mobile Internet Reliability

08 June 2017 in Chamber News

Businesses in all parts of the UK, particularly rural areas, are experiencing full or partial ‘not-spots’ in their mobile coverage according to the results the British Chambers of Commerce Digital Economy Survey, released on Friday 12 May 2017.

The survey of over 1,400 businesses, found that 70% of firms experience mobile ‘non-spots’, areas of no mobile coverage by any operator, or ‘partial not-spots’, where there is some coverage but not from all networks, in their local area.

The findings show the proportion of companies based in rural areas which report such issues (91%) is considerably higher than those in inner cities (56%).

The results also show that 29% of businesses have unreliable mobile internet connections, with the figure rising to 54% in rural areas. The survey found that a considerable proportion of UK businesses are not accessing the highest connection speed, with only 42% of businesses reporting a 4G connection.

A summary of the results are available below.

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