Commenting on the launch of the new Business Banking Insight website, Dr Adam Marshall, Acting Director General of the British Chambers of Commerce (BCC), said:

“At a time of transition and change, businesses need to feel confident in their relationships with banks and other providers of finance. That makes the Business Banking Insight (BBI) site more important than ever, because it gives firms a unique insight into what their peers say about the performance of finance providers – helping them to take better decisions about their own finance needs.

“The BBI will help individual businesses match up to the right finance provider, drive wider improvements in customer service to business, and stimulate more competition for business customers.”