Leadership Development

Hertfordshire Chamber of Commerce is delighted to offer a choice of two courses designed by Leadership Development Ltd (LDL) - providers of modern day sales and leadership skills training.

STOP PRESS : Special '2 for 1' late availabilitly offer on the 15 July courses. Please email courteneyblack@hertschamber.com or call the Chamber Team on 01707 398400 to book.

At the forefront of sales and leadership training for three decades, LDL has developed a reputation for running focused, inspirational programmes that stretch delegates and achieve results.

Two courses are currently available at a discount to Hertfordshire Chamber members, they are: Close that sale and Key account management. Both courses are taking place in Hatfield on Friday 15 July and will be led by experienced LDL trainer and senior consultant Deborah Wain.

You'll find summaries of the course content below. Each training course described below takes the form of a half-day session and the price is £75 + VAT each delegate for Chamber members. The price for non-members is £90 + VAT each delegate. There is no series discount for booking more than one course.

Close that sale

Close that sale will provide you with inspired strategies to differentiate yourselves by the way you sell. Today, it's about being in business with the customer and not doing business with them. This programme teaches the most up-to-date, flexible, hands-on, consultative selling techniques and how to put them to work immediately.

The "Close that sale" programme includes:

Seven steps to trusted adviser selling
Two "must dos" with online requests for information
LinkedIn - the new handshake
How to sell solutions and insights - the NCR model
People buy people first
The new consultative-partner selling style
Advanced questioning skills
The Buying Sequence - RACERNI
Gap analysis
Ask for the order and get it
Four negotiation tactics
Reducing your discounts
How to use referrals to double your sales
Six steps to ignite your motivation

The Close that sale course is running on Friday 15 July, from 9am to 12 noon, in Hatfield.

Key account management

This course covers the modern day strategies required to make major sales to major customers. Rapid developement in technology, together with pressure on costs and the rise of procurement is changing the way buyers buy. This programme is designed, not only to reinforce best practice, but to highlight where skills must change to maintain that competitive edge.

Delegates will learn

How buying has changed and how sellers need to adapt
How to unravel the account's organisational structure and 'politics'
How to design a modern day account developement strategy
Recognising the right business to target
How to network; and the importance of LinkedIn
How to sell into complex accounts with multiple decision makers
How to lead virtual or real teams towards commercial success
How to be a trusted adviser and strategic partner
Beyond solution selling - how to sell insights and stimulate gap recognition
Understand the psychology of a buying process
How to reduce the customer's perception of risk
How to handle procurement and the modern day buyer
How to sell ROI and strategic alignment

The Key Account Management course is running on Friday 15 July, from 1pm to 4pm, in Hatfield.

How to book

You can book your place/s online. Click here to book Close That Sale and/or click here to book Key Account Management. To take advantage of the late availability '2 for 1` offer on the 15 July courses email courteneyblack@hertschamber.com or call the Chamber team on 01707 398400.

If you have a specific question on either of these two courses please do not hesitate to call the Chamber Team on 01707 398 400.