Note: You are currently using an out of date version of Internet Explorer. It may not fully display all of the features of our website.
Learn how to update your browser.

Not a member yet? Join us here!

Request a Meeting

Tell us when you're next available
10:00 - 11:00

Building a Resilient Foundation for the Future - Webinar

The next in a series of Webinar Events that the Herts Chamber have organised in these challenging times in order to continue supporting our members and non-members, and to provide vital information that businesses may need.

This webinar is brought to you in partnership with the Hertfordshire Growth Hub, the central point of access for business support in the county.

The current atmosphere of uncertainty has rapidly changed organisations’ Operating Models. For a sustainable business model, each business needs to review their Strategy, Operating Model and their Customer Touchpoints to establish whether their current operating model will be resilient in the future. At the same time, businesses need to recover from the current state of flux into stabilisation and growth over a set period of time.  

In this session we will take you through the steps outlined below. These will provide guidance on how to transform your current operations into a more resilient and sustainable operation as part of the recovery phase.

  1. The need for businesses to take an end-to-end approach in reviewing their operational elements such as skills, processes, data, technology and governance from strategy-to-operating models to customer outcomes.
  2. The ways to review and assess whether the current products and services can continue to deliver their value propositions for today’s and tomorrow’s customer needs 
  3. How to shift businesses’ current operations to be a more digitally enabled operation and to improve operational cost efficiencies 

This webinar will be delivered by Shan Pretheshan, Founder and Transformation Director of SUPA-IT Consulting. In collaboration with SME business leaders and Management Teams, transforming their Business and Operating Models in delivering their strategic objectives and customer outcomes. He has worked with Financial Institutions as well as Utility and other sectors in helping them to transform their Business and Operating Models. 

Please note that this session will be recorded. The focus will be primarily on the presentation, however please be aware that delegates may be recorded during the Q&A. The recording will belong to the Herts Chamber and will be shared on our platforms, for further information please see our Events Terms and Conditions.

Please use the link below to check our Event Terms and Conditions prior to booking a place at this event:
Event Terms & Conditions

Bookings are now closed for this event.  


Event Information

Member: £0.00 per person

Non-member: £0.00 per person

Event Date: 5 May 20 10:00 - 11:00

Latest Booking: 5 May 20 09:00

Contact: Events Team

Tel: 01707 502180


Spaces Available: 51

Venue: Zoom
The link to join will be sent to you after you have registered.

Training and Events

The Hertfordshire Chamber of Commerce events programme includes over 90 events each year and caters for every person and business.

Whether you are looking for training, networking, briefings on topical issues, or want to entertain clients, we have an event for you and your business.


Our Patrons:
Services & Benefits

Our services and benefits packages are designed to help members cut costs and increase sales.

Head Office

MacLaurin Building, 4 Bishops Square,
Hatfield, Hertfordshire, AL10 9NE
Tel: +44 (0)1707 502180

© Copyright Hertfordshire Chamber of Commerce 2016