Chaos on the West Coast Mainline during the past three working days has cost business an enormous £38 million. The completion of the West Coast Mainline upgrade, at a cost of £9 billion, should have been a smooth ride into the New Year.

However, continued disruption to overhead lines and track has now cost business nearly  £13 million per day for each day of chaos. 

David Frost, Director-General of the British Chambers of Commerce (BCC), said: “There is no excuse for the huge amount of chaos this rushed upgrade to the West Coast Mainline has caused travellers. “Businesses have lost a staggering £38 million in just three days because Network Rail have again failed to adequately deliver. “Network Rail must ensure that there is a rapid and effective improvement in the reliability of the network.”  

The BCC questioned Network Rail’s decision to bring forward the deadline of its West Coast Mainline upgrade last year. We believe the recent disruptions have occurred because this vital project was rushed.